Thread: Attention - Upcoming Password Changes

Hello Everyone,

Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

Subject: Your new password for *site name*

Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name

As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

We’re sorry for the inconvenience.



The Community Support Team

Have the emails gone out yet? I note numbers of people have been viewing but no one but me has been posting.

If anyone IS having problems, note this part of the OP:

"If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues"

I used the above process when I had been unable to log on for nearly two weeks.