Attention - Upcoming Password Changes

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  1. #1
    Administrator
    Join Date
    Apr 2011
    Posts
    51

    Attention - Upcoming Password Changes

    Hello Everyone,

    Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

    Subject: Your new password for *site name*
    Dear *username*,

    Your password has been reset by an administrator. Your new details are as follows:

    Username: *username*

    Password: *Randomly generated temp password*

    To change your password, please visit this page: *link to password reset edit page from USERCP*

    If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

    All the best,

    Site Name


    As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

    If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

    We’re sorry for the inconvenience.



    The Community Support Team

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  3. #2
    Super Moderator
    Join Date
    Dec 2006
    Location
    Nokomis, FL
    Posts
    937
    Have the emails gone out yet? I note numbers of people have been viewing but no one but me has been posting.

    If anyone IS having problems, note this part of the OP:

    "If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues"

    I used the above process when I had been unable to log on for nearly two weeks.

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